员工-团队认知方式一致性对员工组织公民行为的影响
——情绪智力的调节作用

商业研究

员工-团队认知方式一致性对员工组织公民行为的影响 ——情绪智力的调节作用

綦萌，宋萌

（北京工业大学经济与管理学院，北京 100124）

收稿日期:2018-09-03 出版日期:2018-12-10
作者简介:綦萌（1989-），男，山东青岛人，北京工业大学经济与管理学院讲师，管理学博士，研究方向：组织行为与团队差异；宋萌（1987-），本文通讯作者，女，山东菏泽人，北京工业大学经济与管理学院副教授，管理学博士，研究方向：组织行为与领导力。
基金资助:
国家自然科学基金项目，项目编号：71802012；国家自然科学基金项目，项目编号：71802013；北京市教育科学“十三五”规划项目，项目编号：BCFA18051；教育部人文社会科学基金项目，项目编号：17YJC630125；北京工业大学人文社科基金项目，项目编号：011000546318522。

The Impact of Employees-Group Cognitive Style Congruence on Employees′ Organizational Citizenship Behaviors:A Moderating Role of Emotional Intelligence

QI Meng，SONG Meng

（College of Economics & Management，Beijing University of Technology, Beijing 100124,China）

Received:2018-09-03 Online:2018-12-10

摘要/Abstract

摘要： 随着工作环境不断变化，企业所面临的不确定性日益增加，如何激励员工积极主动地投入工作及员工组织公民行为问题备受关注。基于员工-团队二元互动的视角，本文以137个团队和796位员工为研究对象，采用多项式回归和响应面分析手段，将组织公民行为前因变量的研究动态化和丰富化，从二元视角探讨“员工认知方式”和“团队认知方式”一致性对员工组织公民行为的影响。研究结论表明：相比员工和团队认知方式的不一致，一致的认知方式更容易提高员工的组织公民行为，情绪智力调节了员工和团队认知方式一致性与组织公民行为之间的关系。所以，团队和员工的认知方式一致性以及高情绪智力有助于提升员工的组织公民行为。

关键词: 认知方式, 一致性, 组织公民行为, 情绪智力

Abstract: With the changing of working environment and increasing of marketing uncertainty, enterprises are increasingly concerned about how to motivate employees to actively participate in their work and encourage employees′ organizational citizenship behaviors. Based on employee-group dual interaction,the paper collected data from 137 groups and 796 employees, and used polynomial regression and response surface analysis, which can dynamize and enrich the research on antecedents of organizational citizenship behavior, to explore the effect of congruence between employees′ cognitive style and group cognitive style on employees′ organizational citizenship behaviors based on dual perspectives. The results demonstrate that compared with the inconsistent between group and employees, the congruence between employees′ and group′ cognitive style have stronger influence on employees′ organizational citizenship behaviors,and emotional intelligence moderates the relationship between the congruence of cognitive styles and organizational citizenship behaviors. Therefore, the congruence between employees′ cognitive style and group cognitive style, and emotional intelligence may promote employees′ organizational citizenship behaviors.

Key words: cognitive style, congruence, organizational citizenship behaviors, emotional intelligence

綦萌，宋萌. 员工-团队认知方式一致性对员工组织公民行为的影响 ——情绪智力的调节作用[J]. 商业研究.

QI Meng，SONG Meng. The Impact of Employees-Group Cognitive Style Congruence on Employees′ Organizational Citizenship Behaviors:A Moderating Role of Emotional Intelligence[J]. 商业研究.

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