商业研究 ›› 2013, Vol. 55 ›› Issue (6): 95-101.DOI: 1001-148X(2013)06-0095-07

• 经营管理 • 上一篇    下一篇

员工情感状态与工作满意度对工作绩效的影响:领导-部属交换的调节作用

尹俊1,王辉1,刘斌2   

  1. (1.北京大学 光华管理学院,北京 100871;2.中投发展有限责任公司,北京 100000)
  • 修回日期:2013-06-10 出版日期:2013-06-10

Effects of Affect States and Job Satisfaction on Job Performance: Regulatory Role of Leader-Member Exchange

YIN Jun1, WANG Hui1, LIU Bin2   

  1. (1.Guanghua School of Management, Peking University, Beijing 100871,China; 2.China Investment Development Co., Ltd., Beijing 100000,China)
  • Revised:2013-06-10 Online:2013-06-10

摘要: 本文运用多层线性回归分析方法,探讨了员工个体内层面因素(积极情感、消极情感和工作满意度)对员工工作绩效(任务绩效、情境绩效和反生产绩效)的影响,并检验了个体间层面因素(领导-部属交换)对这些影响的跨层调节作用。研究结果表明:员工的积极情感与其任务绩效和情境绩效正相关;员工的消极情感与其反生产绩效正相关;与领导-部属交换水平高的员工相比,低水平领导-部属交换的员工,积极情感与情境绩效的正相关关系更强。

关键词: 情感状态, 工作满意度, 任务绩效, 情境绩效, 反生产绩效, 领导-部属交换

Abstract: By using multiple linear regression analysis method, the paper discusses the effect of individual internal factors (positive emotion, negative emotion and job satisfaction) on job performance (task performance, contextual performance and counter-productive performance),and examines the cross layer regulation role of individual level factors(leader-member exchange)on these influence. #br#The results show that: staff′s positive emotion is positively related with task performance and contextual performance; employee′s negative emotion is positively related with counter-productive performance; compared with high level of leader-member exchange employee, low level of leader-member exchange employee′s positive emotion is positively related with contextual performance.

Key words: affect states, job satisfaction, task performance, contextual performance, counter-productive performance, leader-member exchange